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Service status and updates

by admin

Something we’ve been wondering how to improve is letting you all know when there are problems with the service, we’ve managed this on a fairly ad-hoc basis before, either via the forums, twitter or a message on the site itself.

In order to improve things a bit we’re launching a new section of the blog, where we’ll post if the service is experiencing problems and update when issues have been resolved.

Visit “Folksy service status and updates”:http://blog.folksy.com/status

We’re still not 100% about the content that will feature there but it should include :

* Notifications of current issues
* Updates when issues are resolved
* Notifications of scheduled maintenance/downtime
* New feature launches and bug fixes

If you pop over there now you’ll see the first scheduled maintenance notice.

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niftyknits (heather) March 13, 2009 - 4:02 pm

this will be great James, we can cope with problems, but we can’t cope with not knowing what’s happening. Thank you.

Milomade March 13, 2009 - 4:02 pm

I can’t load Folksy at all – been trying to load my shop for the past 15 minutes and not even getting to the broken sofa error page.

heather - niftyknits March 13, 2009 - 4:02 pm

odd – I felt sure I’d left an after-thought last night, but I don’t see it.
Anyway, what I wanted to know is HOW will we find this page? We need it to be linked from somewhere obvious.

robl March 13, 2009 - 4:02 pm

@heather you did leave a comment (see http://blog.folksy.com/2009/3/13/page-load-errors-and-scheduled-maintenance). See my response there.

Beady Pool March 13, 2009 - 4:02 pm

Thank you, we understand there will be hiccups everynow and again but telling us about them will keep us happy. It’s the not knowing that difficult.

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