tips for selling online

Professional photographer Diana Stainton spills the beans on how to capture stunning lifestyle photographs of your handmade products in your own home.

The Folksy Charts 2016 are here! We count down the best-selling shops, most popular items, best social channels and identify trends in how people shopped last year.

We talk shop and how to sell handmade homeware with Emma Iles from Seaforth Designs, who makes cushions inspired by the coast and the countryside.

We all know that customer service is really important, but why? Put simply, if done skilfully, it can have a positive impact your future sales. So how do you treat customers well and what is good customer service? Here are a few ideas from some of our Folksy Sellers and our support team to get you started…